Terms of Service
Last updated: 6/6/2026
1. Acceptance
By accessing the Shuffle website or engaging our services, you agree to these Terms of Service. If you do not agree, do not use the site or our services.
2. Services
Shuffle provides release strategy, advisory, and paid-media services for artists and music businesses. Specific scope, deliverables, timelines, and fees are set in a separate agreement or order form for each engagement.
3. Lead submissions
Submitting the lead form does not create a contract. We will follow up to confirm fit before any engagement begins.
4. Fees and refunds
Project fees are due as set out in the order form. Audit and Sprint engagements are non-refundable once work has begun. Performance Partner retainers are billed monthly with a 3-month minimum unless agreed otherwise.
5. Your content
You retain ownership of your music, brand assets, and content. You grant Shuffle a limited license to use them solely to deliver the services.
6. Acceptable use
You agree not to misuse the site (e.g. attempt to break security, scrape at scale, or upload unlawful content).
7. Disclaimers
Marketing outcomes depend on many factors outside our control. We do not guarantee specific stream counts, chart positions, or revenue.
8. Liability
To the maximum extent permitted by law, Shuffle's aggregate liability for any claim arising out of these Terms or the services is limited to the fees paid by you in the 3 months preceding the claim.
9. Changes
We may update these Terms. Continued use of the site after changes constitutes acceptance.